Reference

cip138 Terms & Conditions for Your Account

Speed Baccarat, Fishing God and wallet access are covered by the cip138 Terms & Conditions, so you can see the account rules before opening your lobby.

Account rulesWallet conditionsPolicy contact

Explore Our Lobby Read FAQ

Payment Rules You Can Check Before Depositing

cip138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions set out what you agree to when creating an account, submitting phone verification and using the cashier. They explain how we identify the account holder, match a wallet or bank transfer to the correct account, and handle a request that needs additional

1
checking. DANA, OVO, GoPay and QRIS appear as payment context only; the available route can depend on account status and local processing. Bank transfer and virtual account instructions must be followed exactly as shown at checkout. Access depends on local law, including whether the service and
2
a particular activity may be used from your location in Indonesia. The policy applies in Jakarta and elsewhere where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE POLICY TEAM

Reach Us When A Clause Needs Clarity

A clear contact route matters when a Terms & Conditions point affects your account or wallet status. Use the support contact shown after login and include the account email or phone number, the relevant transaction reference and the clause you are asking about. We can then identify the correct account record without asking you to send a password or wallet PIN. For a Jakarta account or any other Indonesian location, access questions remain subject to local law.

Team online

Account contact

Ask about registration, phone verification or an account restriction through the support contact displayed after login. Include the relevant clause and your account identifier so we can route the request to the right policy record.

Wallet status

When DANA, OVO, GoPay or QRIS status is affected by a term, send the payment reference and date rather than private wallet credentials. We use those details to trace the account event and explain the applicable condition.

Policy request

For a correction, clarification or request about your stored account details, contact us through the account support route. State what should change and why; we will assess it against the Terms & Conditions and applicable law.

ACCOUNT SAFEGUARDS

How We Handle Account Policy Data

The Terms & Conditions describe the records needed to operate an account and assess a payment or access request.

Account details

We use the account email or phone number you provide to connect requests with the correct record. The Terms & Conditions explain why those details matter during account access, phone verification and a request to change personal data.

Phone verification

Phone verification is an account step covered by our terms before access is completed. Keep control of the number connected to your account, and never share a one-time code with support or another person.

Cookies

Cookies can keep a browser session connected to the account path you selected. Our policy explains their role in access and preferences, while your browser settings provide a way to remove or block them.

Account security

Your password, verification code and wallet PIN stay private. If a sign-in or payment event looks unfamiliar, contact us through the account support route and mention the time and reference without sending secret credentials.

Record retention

We retain account and transaction records only according to the purposes and periods described in the Terms & Conditions or required by applicable law. A retention question should include the account identifier and record type.

Change requests

You can ask us to correct account details or clarify how a policy applies by using the contact route shown after login. We assess the request against the account record, the relevant term and local law.

Terms & Conditions Questions From Indonesia

These answers focus on the policy points that affect an Indonesian account before and after access is opened. They cover the agreement itself, verification, payment records, cookies, access by device and contact rights. Read the full Terms & Conditions for the wording that applies to your account, because eligibility depends on local law and the details submitted during registration.

They cover account creation, phone verification, access, cashier use, payment matching, security, cookies, record retention and policy changes. They also explain how we handle requests connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Yes. The same Terms & Conditions apply when you sign in through a mobile browser or desktop browser. Device behaviour can affect a session or cookie, but switching devices does not remove the account rules or the phone verification step.

Phone verification helps connect access to the account holder and supports account security. The policy explains when this step is required and what happens if the number cannot be confirmed. Keep your phone available and do not share verification codes.

The Terms & Conditions require payment details to match the correct account and the route selected at checkout. Follow the displayed instructions for DANA, OVO, GoPay or QRIS, and keep the reference if a status needs to be checked.

You can request a correction or clarification through the support contact shown after login. State the account identifier, the detail you want changed and the reason. We assess the request against the Terms & Conditions and applicable data requirements.

The policy is available through the cip138 account and policy path where local law permits. Access and eligibility depend on local law, your location and the account details submitted during registration. Contact support if a policy page does not open.

Use the account support route and provide the transaction reference, payment rail and approximate date. Do not send a password, wallet PIN or verification code. We can explain the relevant retention term and assess a request under the policy.

cip138 Terms & Conditions for Your Account

Reach Us When A Clause Needs Clarity

Account contact

Wallet status

Policy request

How We Handle Account Policy Data

Account details

Phone verification

Cookies

Account security

Record retention

Change requests

Terms & Conditions Questions From Indonesia

01 What do the cip138 Terms & Conditions cover?

02 Do the Terms & Conditions apply on mobile and desktop?

03 Why is phone verification mentioned in the cip138 policy?

04 How do payment terms affect DANA, OVO, GoPay and QRIS?

05 Can I ask cip138 to change or correct my account data?

06 Where local law permits, can I access these Terms & Conditions?

07 How do I ask about a retained payment record?

Related Pages